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Safety tips for E-hailing drivers, passengers and food delivery riders during the Covid-19 period

With the Restricted Movement Order (RMO) currently in effect in Malaysia until 31st March 2020 (extended to 14 April 2020), all businesses apart from essential services have been ordered to close. This is to help decrease the rapidly growing Covid-19 cases in the country. During this RMO, Malaysians have been urged to stay indoors and away from gatherings unless they need to get groceries and food at drive thru restaurants. However, most e-hailing transportation and food delivery services are still in operation, allowing citizens to order their meals online.


What measures can you take as a driver, passenger and food delivery rider to protect yourself and the ones around you? Read below as we share some tips from Infosihat to help you get through these times.


For e-hailing drivers: Do wear a mask to protect yourself and your passengers. If possible, recommend to your passenger that you drive with the air conditioning recirculation off and the windows down. You can take an extra step by providing tissues, hand sanitizers and a covered rubbish bin for your passengers.


For e-hailing passengers: Do also wear a mask to protect yourself and your driver. It has been recommended that passengers who feel ill or are developing any symptoms should stay at home. However, if you have to travel especially to a hospital or clinic, do request that your driver turn the air conditioning recirculation off and the windows down. Practice proper coughing and sneezing etiquette by covering your nose and mouth with a tissue. Bring along a plastic bag and when possible, throw the used tissue into a covered trash bin.


For food delivery drivers/riders: Most food delivery services have implemented cashless and contactless deliveries on request to minimize physical contact. Do inform your customer of this option as a measure to protect them and yourself.


Tips for disinfecting your e-hailing car

On normal days, cleaning a car interior usually involves the standard wiping, vacuuming and clearing out the floor mats. However, in light of the recent Covid-19 situation, it is recommended that you disinfect your cabin after transporting any passenger. As a preventive measure, some of the tips presented below have been adapted from Consumer Reports, listing several measures to take when disinfecting your vehicle.


Here’s what you can do:

  • Open all doors as preparation for air circulation.
  • Start the vehicle and ensure that the air conditioning is switched on and set to the recirculation mode.
  • Using alcohol solutions with at least 70% alcohol is effective in killing viruses. You can use isopropyl alcohol or chlorine-based disinfectants to wipe down the cabin. Focus on the seats, steering wheel, door cards, windows, door handles, air con vents, gear lever, parking brake, sun visor and even the cabin lights. Do not forget to clean the floor mats, washing them if possible.

Do note that viruses generally remain active longer on hard surfaces than on softer ones.


Practice good hygiene, mask up, wash your hands, sanitize and ensure that your devices are disinfected regularly. Stay safe.


Read below for more stories!

Are you an e-Hailing driver trying to sell your car? Click here to find out what to do first.

Before you sell your car, you will need a Puspakom B5 report. Do you know what it is?

If you are a non-Malaysian and want to sell your car through Carsome, we do that too! Click here for more information.


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