Terms & Conditions for Selling Your Car on Carsome
use this website. Your continuous use of this site confirms the acceptance of these
Terms & Conditions are as follows:
1. SELLERS REQUEST
Seller is responsible to retrieve relevant bank documents and ownership of car before any online request.
The process of selling might take longer than 48 hours if the seller does not provide outstanding Bank Loan Documentation.
Once all relevant information has been collected, Seller will log into Carsome website to input desired fields. Seller will go through a 2 step confirmation process before enlisting Carsome�s sell car services. Seller can still back out before the 2nd confirmation step.
Carsome will contact seller to arrange time and date for him/her to bring vehicle for inspection.
2. SELLER BRINGS CAR FOR INSPECTION
If seller is late for more than 15 mins; he/she will be given another time slot if time permits. In the event if all slots are full, seller will be given the next available time and date.
There is no negotiation on pricing upon arrival at Carsome Workshop.
Carsome inspector will do 188-point check within 30 minutes.
Checks are done by professional inspectors, and Carsome will provide an evaluation accuracy of up to 95%.
Carsome does not assume any responsibilities for errors or omissions or warrant the accuracy of the information for any vehicle inspected.
Transaction will be void if the car is not in the condition as of after inspection, during handover (Mainly Engine, Transmission and Air Con).
In the event of a �Force Majeure Event� shall mean: Any act of God, act of nature or the elements, terrorism, insurrection, revolution, piracy, civil war or hostile action, labor strikes, acts of public enemies, state laws, rules and regulations of any governmental authorities having jurisdiction over the premises, inability to procure material, equipment, or necessary labor in the open market, acute and unusual labor, material, or equipment shortages, or any other causes (except financial) beyond the control of either party at Carsome workshop, Carsome will not bear any responsibility to the vehicle or owner.
Inspection report will not be released to owner if they do not transact with Carsome, but can be purchased at S$100.00.
All inspections shall be performed by 4pm Mondays to Fridays, and by 1pm Saturdays. Any inspection done after, transaction will be scheduled for the next working day.
3. BIDDING PROCESS
Seller will go through a 2 step confirmation on Carsome's auction platform before auction begins to ensure that seller knows that he/she will be agreeing to Carsome's terms once bidding starts Seller can still back out before the final confirmation step.
Seller will be presented with the best bid price once Carsome personnel release offer to all dealers. This process will take 15mins from the point of offer release.
Once all dealers submit bids, Carsome will filter best bid prices.
If a desired or reserve price is set, owner shall release car after inspection if offer is equal or higher than desired price. Should seller back out of the sale after dealer is contacted, the inspection report can still be purchased at RM100 from us.
Carsome will be void of any responsibilities after deposit placed for purchase and any changes to condition of car before handover.
In the case of a non-transacting agreement during handover phase between seller and dealer, the deposit that was entitled to the seller will be forfeited to dealer.
There is no negotiation on pricing upon arrival at dealer�s location; however, claims of up to RM100 will be entertained.
How Selling Works?
online inspection appointment
Valuate your car & book an inspection appointment. If no price is available, we'll get back to you in 3-5 working days.
Our experienced inspectors will perform a thorough 162-point inspection on your car at our office.
We'll schedule to put your car up for 3h bidding among our 550+ certified used car dealers network.
ownership transfer + payment
If you accept the highest bid, proceed with ownership transfer & online payment.
Highest offer, guaranteed
Get the HIGHEST offer among 550+ Carsome Certified Used Car Dealers around Malaysia.
Transparent Bidding System
View real-time bidding by dealers on your user dashboard. No mark-up. No hidden charges.
Sell Your Car in 24h!
From car inspection to ownership & payment transfer in just 24 hours.
100% Free Service
Completely free-of-charge, even if you decided not to sell to us in the end. All paperwork will be done by us.
Too much hassle & haggling
The need to travel from 1 dealership to another & haggle with salesperson.
Am I getting the best offer?
Lack of transparency. Unsure if you're getting the best offer.
Longer car selling process
Dealing with multiple parties (e.g. buyer, PUSPAKOM, JPJ, bank...) which might take up to weeks.
Spending A LOT of time + money + energy
Visiting multiple dealerships, going through long processes, dealing with multiple parties..