In light of the Covid-19 pandemic and expectations that the virus will still be among us for a long period of time, Carsome has implemented new standard operating procedures across the region. This is in line with the list of guidelines and recommendations from the World Health Organisation on preventing the spread of Covid-19.
Let’s take a look at what’s new with our #CarsomeCares initiative:
Carsome employees, including inspectors at our service centers, will be subject to temperature checks periodically throughout the day. Similarly, inspectors will also conduct these checks on customers at Carsome inspection centres and customers will be given a marker each to indicate approved checks.
Regularly wash and dry or sanitise hands
All inspection centers and offices will have a dedicated washing area, where a supply of liquid soap and tissues will be available for customers and staff to wash and dry their hands. Similarly, hand sanitizers will be made readily available at all public areas for customers.
Face masks and gloves
On-ground inspectors at all Carsome inspection centers will be required to wear and swap out new masks every 4 hours. This will be paired with the use of disposable gloves that will be changed if they have been contaminated or torn at any time during the day.
Dedicated customer and staff areas will be labelled accordingly to better indicate and put in practice social distancing rules of at least 1 meter with anyone.
Complimentary cleaning and disinfection
All cars with scheduled inspection dates will be cleaned and disinfected by our staff before and after every inspection process. Likewise, car seat covers will be used on seats during the procedure.
There will be a strict adherence to contactless transactions throughout the inspection and ownership transfer process. Areas will be marked for social distancing, and touch points will be disinfected frequently.
Foot operated bins will be made available for customers and will be cleaned and disposed of throughout the day.
Read below for more stories!
All you need are the right documents at hand. Click here for the list of documents you need when you sell your car!
Are you a non-Malaysian selling your vehicle or an owner with a Police or Army ID? This is how you can sell your car to Carsome!
If you are looking to transfer ownership of a vehicle of a deceased, here is a guide to help you understand the processes.
If you are looking to sell your car, you can now schedule bookings with Carsome for free inspection slots beginning 4th May 2020.