Most recently, it has come to our attention that scammers are impersonating our team. CARSOME is committed to keeping our customers safe, so it is important to remain vigilant. Always follow safe practices when making transactions or sharing personal information to protect yourself from scam awareness, identity fraud and other fraudulent activity.
CARSOME will never ask you to transfer money to private accounts. Always ensure payments are made only to our authorized bank account under:
CARSOME CERTIFIED SDN. BHD.
CIMB BANK BERHAD
You can also choose to pay via credit card at our showrooms or directly on our website through a secure payment gateway when purchasing your next car.
How Scammers Operate
Scammers use various techniques to get people to send money or share sensitive information. Some create fake bank accounts or generate fake QR codes to make payment requests appear legitimate. Others attempt identity fraud, pretending to be company staff or trusted contacts. Many rely on urgency, sending messages that pressure you to act immediately. Common methods include WhatsApp scam, text messages or emails that look official. By understanding these techniques, you can take steps toward scam prevention and protect yourself from scams.
How to Avoid Scams
- Verify before acting: Always double-check the identity of anyone requesting payment or personal information. Be cautious of unexpected messages that create a sense of urgency.
- Use official channels: Only transfer funds to authorized accounts or with approved payment methods. Avoid sending money to unfamiliar accounts to prevent fake bank transfer and transfer money scams.
- Report suspicious activity: Knowing how to report scammers helps protect yourself and others while supporting broader anti-scam efforts. If you fall victim to a financial scam, contact your bank’s scam hotline immediately or reach out to the National Scam Response Centre (NSRC) at 997.
Protect Yourself and Stay Informed
Your safety is our top priority. If you are ever unsure about a transaction or message, you can always confirm details directly with CARSOME via our support team at support@carsome.com; or by calling our hotline at 1800-82-3388; or by visiting an authorized CARSOME center nearest to you.
By following these steps, it allows you to complete transactions safely and confidently, while ensuring your money and personal information remain secure.
