FAQ

Mercedes Benz is a luxury automotive brand that is part of the Volkswagen Group. It is currently the leading luxury carmaker in Malaysia followed closely by its rivals BMW and Audi. They are known for creating the most advanced, luxurious and performance-oriented vehicles worldwide.

Where are Mercedes-Benz cars made?

Mercedes-Benz cars are mainly made in Germany and imported to other countries worldwide. In Malaysia, BMW Group Malaysia opened their own facility to assemble Completely Knocked Down (CKD) Mercedes-Benz cars in Pekan, Pahang. 

Are used Mercedes-Benz cars reliable?

In the 2019 Reliability Index report, Mercedes placed 30 out of 40 manufacturers in the listings and scored 173, which was considered average. The ranking takes into account the number of problems owners experienced over the 12 months prior to the report. 

Are Mercedes-Benz cars expensive to maintain?

A service plan on Mercedes’s website costs between RM2,788* to RM20,988*. This depends on the car model, service amount, as well as wear and tear. 

*Estimates are based on service repairs without major engine or gearbox overhauls.

What is the depreciation rate  of a Mercedes?

Road tax is calculated based on the engine cc of the engine. The road tax for a Mercedes-Benz A-Class 1.3 (1332cc) is RM70, while the fee for a Mercedes-Benz AMG C-Class Coupe 6.2 (6208cc) costs RM16,566.

How much is the depreciation rate for a Mercedes-Benz?

After three years, a Mercedes-Benz depreciates between 26 and 34 percent of their original sales price. After five years, it depreciates between 45 and 54 percent of the original price. However, this varies based on factors such as the car’s condition and mileage. 

Is insurance expensive for a used Mercedes?

Insurance rate is calculated based on the market price of your car, coverage type, location, engine capacity and your No Claims Discount. A Mercedes-Benz A-Class 1.3 (1332cc) in Peninsula Malaysia without a NCD will cost roughly RM2,847 yearly, compared to a new model at RM6,173.

Where can you repair or service a Mercedes-Benz car in Malaysia?

You can repair a Mercedes-Benz car at these dealerships throughout Malaysia.

Where can you find spare parts for Mercedes-Benz cars in Malaysia?

Authorised service partners in Malaysia use Mercedes-Benz Genuine Parts in accordance with the manufacturer specifications.

What is the depreciation rate of a Mercedes?

Mercedes-Benz C-Class is one of the bestselling models in Malaysia and recorded an average depreciation rate of around 40 percent in the first three years of ownership.

What are the safety features of Mercedes-Benz cars? 

Some of the notable safety features that can be seen in Mercedes-Benz cars include Attention Assist, Active Distance Assist DISTRONIC, Adaptive Braking Technology and Active Blind Spot Assist. 

What is Mercedes-Benz AMG?

AMG is short for Aufecht, Melcher, and Großaspach, which is the division of Mercedes-Benz that produces performance vehicles. Named after some of the most prominent engineers from the brand, this division creates vehicles with advanced engines, aerodynamic bodies, and high-speed capabilities.

What is Mercedes-Benz COMAND?

COMAND refers to the Cockpit Management and Data System. It is a combined command and control center for all audio, telematics, as well as telecommunications functions, while having its own dedicated flat display screen. 

What is the most affordable Mercedes-Benz range in Malaysia? 

The Mercedes Benz A-Class is the most affordable Mercedes-Benz car model in Malaysia. It is priced from RM227,888 to RM263,888. 

What does the Mercedes-Benz C-Class stand for? 

Mercedes-Benz C-Class stands for Coupe/Cabriolet/Sedan.