{"id":32524,"date":"2023-02-02T01:57:22","date_gmt":"2023-02-01T17:57:22","guid":{"rendered":"https:\/\/carsome.my\/news\/item\/organizations-related-to-roads-malaysia"},"modified":"2025-05-14T15:13:07","modified_gmt":"2025-05-14T07:13:07","slug":"organizations-related-to-roads-malaysia","status":"publish","type":"post","link":"https:\/\/www.carsome.my\/news\/item\/organizations-related-to-roads-malaysia","title":{"rendered":"Organizations Responsible for Roads &#038; Road Users in Malaysia"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">As Malaysians, we are on the road almost every day be it for daily commuting or for weekend road-tripping. However, do you know what are the organizations responsible for building, maintaining, and keeping our roads safe?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From the Ministry of Transport (MOT) to the Public Works Department (JKR), there are numerous organizations that help keep our roads and transport systems running smoothly and safely. Here are the organizations responsible for our roads, what they do, and how you can contact them.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">1. Ministry of Transport (MOT)<\/span><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-30748\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2023\/02\/2017-08-09-070552.276106Kementerian-Penagngkutan.png\" alt=\"Ministry of Transport Logo\" width=\"941\" height=\"600\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/www.mot.gov.my\/en\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">Malaysian Ministry of Transport (MOT)<\/span><\/span><\/a><span style=\"font-weight: 400;\"> is responsible for formulating and administering policies and regulations related to land transport, logistics, maritime, and aviation policies in Malaysia. Before independence, road transport and civil aviation in Malaya were governed by a &#8220;Member System&#8221;, until a Ministry of Transport was established in 1951. However, the Ministry was renamed several times before it was again renamed as the Ministry of Transport in 1978 which remains to this day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides formulating and implementing policies, The MOT&#8217;s main responsibilities also include planning and executing infrastructure projects, enforcing laws, leading the integration of a holistic national transportation system, regulating the transport industry, and promoting safety, efficiency, and sustainability in the transport sector.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the contact details for the Malaysian Ministry of Transport.\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Phone number: <\/b><span style=\"font-weight: 400;\">03 8000 8000, 1800 88 7723<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Email address:<\/b> <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"mailto:aduan@mot.gov.my\"><span style=\"font-weight: 400;\">aduan@mot.gov.my<\/span><\/a><\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Directory: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.mot.gov.my\/en\/directory\"><span style=\"font-weight: 400;\">https:\/\/www.mot.gov.my\/en\/directory<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can use these contact details to submit complaints on transportation issues, submit feedback or suggestions to the ministry, and enquire about anything related to transportation in Malaysia. Alternatively, you can use the directory to get contact information for the relevant departments within the ministry.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">2. Road Transport Department (JPJ)<\/span><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-30747 aligncenter\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2023\/02\/861px-Jabatan_Pengangkutan_Jalan.svg_.png\" alt=\"Road Transport Department (JPJ) Logo\" width=\"574\" height=\"600\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The Malaysian <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.jpj.gov.my\/en\/web\/main-site\/utama\"><span style=\"font-weight: 400;\">Road Transport Department<\/span><\/a><\/span><span style=\"font-weight: 400;\">, better known as JPJ, is the government agency responsible for enforcing laws and regulations related to road transport. This includes issuing driver&#8217;s licenses, registering vehicles, and administering motor vehicle safety standards. JPJ also plays a role in educating road users on safe driving practices through public campaigns and outreach programs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">JPJ was established in 1937 as the Road Transport Board under the Traffic Enactment 1937 of the British military law in the Federated Malay States. Later in 1946, it was renamed the Road Transport Department and covered the whole of Malaya, and later, Malaysia.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">JPJ offers a number of services at its counters and online including driving license renewal, <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/how-to-check-pdrm-jpj-and-aes-summons\"><span style=\"font-weight: 400;\">summons payment<\/span><\/a><\/span><span style=\"font-weight: 400;\">, registration of foreign vehicle entry permit (VEP), inquiry of blacklist and demerit, inquiry of latest <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/car-plate-number\"><span style=\"font-weight: 400;\">car number plate<\/span><\/a><\/span><span style=\"font-weight: 400;\"> as well as number plate bidding via <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/jpjebid.jpj.gov.my\/ebid\/\"><span style=\"font-weight: 400;\">JPJeBid<\/span><\/a><\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the contact details for the Malaysian Road Transport Department (JPJ).\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Phone number: <\/b><span style=\"font-weight: 400;\">03 8000 8000<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Email address: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"mailto:aduantrafik@jpj.gov.my\"><span style=\"font-weight: 400;\">aduantrafik@jpj.gov.my<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><\/span><a href=\"mailto:aduanintegriti@jpj.gov.my\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">aduanintegriti@jpj.gov.my<\/span><\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Directory of JPJ offices: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.jpj.gov.my\/en\/web\/main-site\/putrajaya\"><span style=\"font-weight: 400;\">https:\/\/www.jpj.gov.my\/en\/web\/main-site\/putrajaya<\/span><\/a><b>\u00a0<\/b><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can contact the phone number above to make a general inquiry about JPJ offices and services. The \u201c<\/span><i><span style=\"font-weight: 400;\">aduan trafik<\/span><\/i><span style=\"font-weight: 400;\">\u201d and \u201c<\/span><i><span style=\"font-weight: 400;\">aduan integriti<\/span><\/i><span style=\"font-weight: 400;\">\u201d email channels allow you to submit complaints regarding traffic offenses you encounter on the road and complaints regarding JPJ staff, respectively.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">3. Malaysian Highway Authority (LLM)<\/span><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-30746 size-large\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2023\/02\/LLM-Logo-Vector-01.png\" alt=\"Malaysian Highway Authority (LLM) Logo\" width=\"1024\" height=\"484\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.llm.gov.my\/\"><span style=\"font-weight: 400;\">Malaysian Highway Authority (LLM)<\/span><\/a><\/span><span style=\"font-weight: 400;\"> is a statutory body under the Ministry of Works\u00a0 responsible for supervising and executing the design, construction, regulation, operation and maintenance of national highways and expressways in Malaysia. It is also in charge of facilities along the highways such as rest and service areas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While LLM was responsible for collecting <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/malaysian-toll-rates\"><span style=\"font-weight: 400;\">tolls<\/span><\/a><\/span><span style=\"font-weight: 400;\"> when it was first established in 1980, its role changed after the National Privatisation Policy was introduced in 1983, whereby it is now responsible for regulating the development and management of toll highways, ensuring highway concessionaires provide quality, safe, and comfortable highways to users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the contact details for the Malaysian Highway Authority (LLM).\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Traffic info hotline: <\/b><span style=\"font-weight: 400;\">1800 88 7752<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Phone number: <\/b><span style=\"font-weight: 400;\">03 8738 3000<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Email address: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"mailto:korporat@llm.gov.my\"><span style=\"font-weight: 400;\">korporat@llm.gov.my<\/span><\/a><\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Contact Us page: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.llm.gov.my\/direktori\/contact\"><span style=\"font-weight: 400;\">https:\/\/www.llm.gov.my\/direktori\/contact<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Highway directory: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.llm.gov.my\/awam\/highway\"><span style=\"font-weight: 400;\">https:\/\/www.llm.gov.my\/awam\/highway<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can use the traffic info hotline to obtain the current traffic conditions on any highway, while the general phone number and corporate email address allow you to make general inquiries and complaints to LLM. You can also obtain the hotline numbers of specific highway operators in the highway directory.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4. Public Works Department (JKR)\u00a0<\/span><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-30744\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2023\/02\/jkr-logo.jpg\" alt=\"Public Works Department (JKR) Logo\" width=\"907\" height=\"510\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/jkr-logo.jpg 907w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/jkr-logo-300x169.jpg 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/jkr-logo-768x432.jpg 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/jkr-logo-150x84.jpg 150w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/jkr-logo-696x391.jpg 696w\" sizes=\"(max-width: 907px) 100vw, 907px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.jkr.gov.my\/my\"><span style=\"font-weight: 400;\">Public Works Department (JKR)<\/span><\/a><\/span><span style=\"font-weight: 400;\"> is the government agency responsible for planning, designing, constructing, and maintaining public infrastructure in Malaysia. The department was established in 1872 and reports to the Ministry of Works.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">JKR&#8217;s main functions are to plan, design, construct, and maintain public infrastructure in Malaysia. This includes roads, bridges, drains, and buildings. The department is also responsible for managing the maintenance of government-owned buildings. In addition to these core functions, JKR also works to improve road safety through public education campaigns and outreach programs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">JKR&#8217;s Infrastructure Sector is responsible for building and maintaining all roads in Malaysia to ensure they are safe and in good condition. JKR\u2019s jurisdiction, such as in maintaining roads and fixing potholes includes federal, state, and FELDA roads, bridges, slopes, interchanges, and railways. The building and maintenance of municipal and village roads, on the other hand, are the responsibility of the local authorities such as municipal and city councils.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the contact details for the Malaysian Public Works Department (JKR):<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Phone number:<\/b><span style=\"font-weight: 400;\"> 03 2610 8888, 03 2618 9000<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>General email address: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"mailto:komunikasi@jkr.gov.my\"><span style=\"font-weight: 400;\">komunikasi@jkr.gov.my<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Complaint channel:<\/b> <a href=\"https:\/\/aduan.jkr.gov.my\/\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">https:\/\/aduan.jkr.gov.my\/<\/span><\/span><\/a><span style=\"font-weight: 400;\">, or email <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"mailto:aduan@jkr.gov.my\"><span style=\"font-weight: 400;\">aduan@jkr.gov.my<\/span><\/a><\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Directory: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.jkr.gov.my\/my\/page\/direktori\"><span style=\"font-weight: 400;\">https:\/\/www.jkr.gov.my\/my\/page\/direktori<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can call the phone numbers listed above and contact the general email address to enquire about general information and official business at JKR, while the complaint channel allows you to submit a complaint about infrastructure conditions and provide general feedback to JKR.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">5. Royal Malaysian Police (PDRM)<\/span><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-30745 aligncenter\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2023\/02\/Royal_Malaysian_Police.png\" alt=\"Royal Malaysian Police (PDRM) Logo\" width=\"600\" height=\"600\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The<\/span><a href=\"https:\/\/www.rmp.gov.my\/\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\"> Royal Malaysian Police (PDRM)<\/span><\/span><\/a><span style=\"font-weight: 400;\"> is the main law enforcement agency in Malaysia and reports to the Malaysian Ministry of Home Affairs. PDRM&#8217;s main functions are to maintain law and order, investigate crimes, and enforce traffic laws. In addition to these core functions, PDRM also works to improve road safety by collaborating with other agencies in public education campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PDRM&#8217;s highway patrol unit is responsible for enforcing traffic laws and investigating accidents on the country&#8217;s highways. The unit is equipped with a number of state-of-the-art vehicles, including patrol cars and motorcycles. PDRM&#8217;s highway patrol unit works tirelessly to keep Malaysia&#8217;s roads safe for all users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, PDRM also has a traffic police unit that is responsible for enforcing traffic laws in urban areas. They also assist with traffic flow by directing traffic in some urban areas especially during peak commuting hours. There are a number of services on the <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.rmp.gov.my\/\"><span style=\"font-weight: 400;\">official PDRM portal<\/span><\/a><\/span><span style=\"font-weight: 400;\"> including checking your traffic summons and police report status, as well as applying for a post with PDRM (via e-Pengambilan). To check and pay your police summons online, you can do it on PDRM&#8217;s <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/mybayar.rmp.gov.my\/en\"><span style=\"font-weight: 400;\">MyBayar Saman portal<\/span><\/a><\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the contact details for the Royal Malaysian Police:<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Emergency phone number:<\/b><span style=\"font-weight: 400;\"> 999<\/span><\/li>\n<li aria-level=\"1\"><b>Directory: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.rmp.gov.my\/direktori\/direktori-pdrm\/bukit-aman\"><span style=\"font-weight: 400;\">https:\/\/www.rmp.gov.my\/direktori\/direktori-pdrm\/bukit-aman<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While you can use 999 to contact the police in an emergency, you can also obtain the contact information of your local police station by checking the PDRM directory.<\/span><\/p>\n<p><b>Read More: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/traffic-summon-compound-rate-malaysia\"><span style=\"font-weight: 400;\">Traffic Summon\/Compound Rates in Malaysia Infographic<\/span><\/a><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6. Malaysian Institute of Road Safety Research (MIROS)<\/span><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-30743\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01.png\" alt=\"Malaysian Institue of Road Safety Institute (MIROS) Logo\" width=\"1900\" height=\"759\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01.png 1900w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01-300x120.png 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01-1024x409.png 1024w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01-768x307.png 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01-1536x614.png 1536w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01-150x60.png 150w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01-696x278.png 696w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/MIROS-Logo-vector-01-1068x427.png 1068w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">MIROS was established in 2007 as a research institute under the Ministry of Transport. MIROS serves as a central repository of knowledge and information on road safety. Its mission is to conduct research and provide recommendations on ways to improve road safety in Malaysia.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">MIROS conducts research on a variety of topics related to road safety, including road user behavior, <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/car-safety-features\"><span style=\"font-weight: 400;\">vehicle safety features<\/span><\/a><\/span><span style=\"font-weight: 400;\">, road design, and accident reconstruction. The institute also provides training on accident investigation and road safety audits. In addition to its research and training activities, MIROS also works to raise awareness of road safety issues among the public. It does this by working with the government to create public education campaigns and road safety education modules for school students, to name a few.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The institute&#8217;s research has improved road safety in Malaysia, especially through the introduction of new laws and regulations related to road user behavior, vehicle safety features, and road design. MIROS also works with other agencies, providing training programs to help improve the skills of law enforcement officers, engineers, and other professionals who work in the vehicle, road, and transport industries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the contact details for the Malaysian Institute of Road Safety Research (MIROS):<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Phone number: <\/b><span style=\"font-weight: 400;\">03 8924 9200<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Email address: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"mailto:inquiry@miros.gov.my\"><span style=\"font-weight: 400;\">inquiry@miros.gov.my<\/span><\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can use this contact information to enquire about public education campaigns, available courses from MIROS, and for general inquiries about the research it conducts.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">7. PUSPAKOM<\/span><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-30742\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom.jpg\" alt=\"PUSPAKOM Logo\" width=\"888\" height=\"600\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom.jpg 1513w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom-300x203.jpg 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom-1024x692.jpg 1024w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom-768x519.jpg 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom-150x101.jpg 150w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom-696x470.jpg 696w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2023\/02\/Logo-Puspakom-1068x721.jpg 1068w\" sizes=\"(max-width: 888px) 100vw, 888px\" \/><\/p>\n<p><a href=\"https:\/\/www.puspakom.com.my\/\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">PUSPAKOM<\/span><\/span><\/a><span style=\"font-weight: 400;\"> is Malaysia&#8217;s first and only comprehensive national vehicle inspection company responsible for all mandatory inspections of both commercial and private vehicles. It was established in 1994 and is overseen by the Ministry of Transport. PUSPAKOM has a network of 54 full-fledged inspection centers nationwide, complemented by more than 25 <\/span><a href=\"https:\/\/www.puspakom.com.my\/visiting-site\/\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">inspection-visiting sites<\/span><\/span><\/a><span style=\"font-weight: 400;\"> that provide inspection services in Malaysia&#8217;s less populated, rural areas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PUSPAKOM&#8217;s main function is to conduct vehicle inspections which include roadworthy testing, vehicle emissions testing, and vehicle identification number (VIN) verification. A majority of the inspections done are mandatory periodic inspections for commercial and public vehicles. However, PUSPAKOM also inspects private vehicles prior to <\/span><a href=\"https:\/\/www.carsome.my\/news\/item\/transfer-car-ownership-malaysia\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">transfer of ownership<\/span><\/span><\/a><span style=\"font-weight: 400;\">, for instance, when you decide to <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/sell-car\"><span style=\"font-weight: 400;\">sell your vehicle<\/span><\/a><\/span><span style=\"font-weight: 400;\"> to CARSOME.<\/span><\/p>\n<p><b>Read More: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/what-is-a-puspakom-b5-report\"><span style=\"font-weight: 400;\">Puspakom B5 Report: What Is It &amp; How to Book an Inspection<\/span><\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">All these inspections are to ensure the vehicles comply with the government&#8217;s safety and emissions regulations. Additionally, PUSPAKOM works with government agencies such as collaborating with MIROS to carry out research on road safety issues to further improve the safety of Malaysian road users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the contact details for PUSPAKOM:\u00a0<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>General phone line: <\/b><span style=\"font-weight: 400;\">03 2052 7424<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Customer service: <\/b><span style=\"font-weight: 400;\">03 5101 7000<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Contact Us page: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.puspakom.com.my\/contact-us\/\"><span style=\"font-weight: 400;\">https:\/\/www.puspakom.com.my\/contact-us\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Inspection reservation: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.mypuspakom.com.my\/\"><span style=\"font-weight: 400;\">https:\/\/www.mypuspakom.com.my\/<\/span><\/a><\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Feedback form: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/eaduan.puspakom.com.my\/\"><span style=\"font-weight: 400;\">https:\/\/eaduan.puspakom.com.my\/<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can contact PUSPAKOM\u2019s general phone line for general inquiries or contact its customer service for inquiries about the vehicle inspection process and your inspection appointment. You can also send your inquiry directly on PUSPAKOM\u2019s Contact Us page or submit a complaint, inquiry, or suggestion about a specific PUSPAKOM branch via the eAduan feedback form. If you need to schedule an inspection appointment for your vehicle, use the MyPUSPAKOM portal.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organizations we mentioned here work tirelessly to ensure our road networks and infrastructure are well connected, safe, and properly maintained, all so we can travel without hassle.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With our well-developed roads, driving a car is definitely the most convenient way to travel, so if you\u2019re looking for a quality pre-owned car, check out CARSOME. We put all CARSOME Certified cars through a strict 175-point inspection to rule out major accident and flood damage, and professionally refurbish them to ensure safety beyond standards, complete comfort, and refurbished aesthetics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, all CARSOME Certified cars come with fixed prices and no hidden fees, a five-day money-back guarantee, and a one-year warranty.\u00a0<\/span><span style=\"font-weight: 400;\">So what are you waiting for<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Visit <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/buy-car\"><span style=\"font-weight: 400;\">CARSOME<\/span><\/a><\/span><span style=\"font-weight: 400;\"> today or download our app from the <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.carsome.customer&amp;hl=en&amp;gl=US\"><span style=\"font-weight: 400;\">Google Play Store<\/span><\/a><\/span><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/apps.apple.com\/us\/app\/carsome-buy-used-cars-online\/id1587132601\"><span style=\"font-weight: 400;\"><span style=\"color: #ff9900;\">Apple App Store<\/span><\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you know what are the agencies in Malaysia that build and maintain our roads, and who takes care of our interest as road users? Learn about them here.<\/p>\n","protected":false},"author":39,"featured_media":30762,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[199,46],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>From JPJ to PUSPAKOM: Organizations Related to Road &amp; Road Users in Malaysia<\/title>\n<meta name=\"description\" content=\"Organizations like JPJ, PUSPAKOM, JKR, and MIROS work to ensure Malaysian roads are safe and well maintained. 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