{"id":31401,"date":"2022-09-01T09:23:49","date_gmt":"2022-09-01T01:23:49","guid":{"rendered":"https:\/\/carsome.my\/news\/item\/carsome-certified-101"},"modified":"2022-09-01T09:23:49","modified_gmt":"2022-09-01T01:23:49","slug":"carsome-certified-101","status":"publish","type":"post","link":"https:\/\/www.carsome.my\/news\/item\/carsome-certified-101","title":{"rendered":"CARSOME Certified 101: Everything You Need to Know"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When buying a used car, buyers will have to address various concerns regarding the car that make the process very tedious, time consuming, and cumbersome. This is where CARSOME Certified steps in to provide quality pre-owned cars.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CARSOME Certified is our promise to provide used car buyers with quality pre-owned cars that they can trust \u2013 that has passed our thorough 175-point inspection and refurbished professionally to deliver safety beyond standards, complete comfort, and refurbished aesthetics, a transparent car buying process with an all inclusive price as well as a complete inspection report, and a wide selection of quality pre-owned cars to suit any type of lifestyle.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-28365\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806.jpg\" alt=\"carsome inspector car\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806.jpg 1280w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806-300x200.jpg 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806-1024x683.jpg 1024w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806-768x512.jpg 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806-150x100.jpg 150w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806-696x464.jpg 696w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2806-1068x713.jpg 1068w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">However, CARSOME Certified is not just a seal of quality, it defines the new standard of purchasing quality pre-owned cars that eliminates buyer\u2019s concerns with <\/span><span style=\"font-weight: 400;\">our end-to-end buying journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s everything you need to know about the perks of choosing a CARSOME Certified car.<\/span><\/p>\n<h2><b>Quality Guaranteed with 175-Point Inspection<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Every CARSOME Certified car is carefully curated and selected following our thorough 175-point inspection to ensure that every car is free from major accidents and flood damage, before it is sent for reconditioning at our CARSOME Certified Lab.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our professional inspectors carefully inspect each car according to our stringent specifications in order to make sure they are roadworthy. Here\u2019s what goes through during our 175-point inspection.<\/span><\/p>\n<h3><b>Exterior Inspection<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our professional inspector will assess the car\u2019s exterior structure to make sure that nothing has been tampered with and they adhere to our CARSOME Certified standards:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Engine number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Body panels and bumpers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Doors, hood and boot<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Glass and outside mirrors<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exterior lights<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rims, tires and wheels<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">During this inspection our inspector will focus on the chassis or engine number to verify that it has not been tampered with, so we can ensure that it is not a cloned car and has not been declared a total loss.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here, our inspector will also keep an eye out for signs of repair on the body panels, distinct welding joining marks on the joints, as well as rusts or mold that indicates water damage to make sure that the car is absolutely free of major accidents and flood damage.\u00a0<\/span><\/p>\n<h3><b>Interior Inspection<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">After that, the inspection focuses on the car\u2019s interior to ensure everything works properly. Our professional inspector will conduct a comprehensive inspection to ensure the following components meet our CARSOME Certified standards:<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-28366\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505.jpg\" alt=\"carsome inspector interior inspection\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505.jpg 1280w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505-300x200.jpg 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505-1024x683.jpg 1024w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505-768x512.jpg 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505-150x100.jpg 150w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505-696x464.jpg 696w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/carsome-1505-1068x713.jpg 1068w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interior amenities (Meter and gauges, indicator lights, warning lights, and etc.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Safety belt<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Audio and alarm systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Air conditioning systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Carpet, trim and mats<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Windows and door locks<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Luggage compartment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sunroof and convertible top<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The instrument panel is examined for any flashing or illuminated warning signs, while all the knobs and buttons are checked to make sure everything is functioning well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, the air conditioning system is inspected to verify that it is fully operational and is able to circulate cold air throughout the car\u2019s cabin. If there are issues with the air conditioning system, it will be noted by our inspector to be fixed when the car goes through our CARSOME Certified Refurbishment Process.\u00a0<\/span><\/p>\n<p><b>Read More:<\/b> <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/car-warning-lights-what-they-mean-part-1\"><span style=\"font-weight: 400;\">A Guide to Car Warning Lights and Indicators<\/span><\/a><\/span><\/p>\n<h3><b>Undercarriage Inspection<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Up next, our inspector will inspect the undercarriage of the car. This inspection involves looking out for any signs of fluid leaks and damages on the exhaust system, brakes, tires, transmission and suspension.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our inspector will evaluate each component during this inspection to ensure that it adheres to our CARSOME Certified standards. Most of the parts in the undercarriage are subjected to constant wear and heavy stress, so this inspection aims to establish that all the parts are in good working condition.<\/span><\/p>\n<h3><b>Short Road Test<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The last part of the inspection involves a short road test with our inspector. This is an important part of the inspection to find out if the car\u2019s engine, transmission system, and brakes are working properly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our inspectors will be on the lookout for any warning signs such as excessive vibrations or noises and unusual smells coming from the car when it is being driven. The car\u2019s steering system must be able to turn to full lock in both directions and the brakes must function properly without any noises.<\/span><\/p>\n<h2><b>Peace of Mind with One Year Warranty<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">CARSOME Certified cars are refurbished to the highest standards and protected from day one. Every car comes with a one-year CARSOME Extended Warranty Program (EWP) that is provided at no extra cost.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve partnered up with Allianz to provide CARSOME Certified cars with an extensive warranty for your peace of mind. The warranty program is composed of two plans that are valid for 12 months \u2013 the Gold plan which is automatically applied to all our cars and the Platinum plan which is an optional upgrade that can be included in your purchase.\u00a0<\/span><\/p>\n<h3><b>CARSOME Gold EWP<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Gold EWP comes standard with all CARSOME Certified cars and entitles you to the following coverage that includes:<\/span><\/p>\n<h4><b>1) Engine<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cylinder Block<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Crankcase\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cylinder head<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cylinder head gasket etc.<\/span><\/li>\n<\/ul>\n<h4><b>2) Manual and automatic transmission<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gearbox casing and all inner parts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Torque converter<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transmission control unit<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Electro Hydraulic switch gear unit<\/span><\/li>\n<\/ul>\n<h4><b>3) Air conditioning system<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compressor<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Capacitor<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Radiator fan<\/span><\/li>\n<\/ul>\n<h3><b>CARSOME Platinum EWP<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Platinum EWP is an optional upgrade that you can include in your purchase for an extended coverage. It will cost you somewhere between RM600 to RM1,500, depending on the engine capacity and the age of the car. Here are the coverages that is included in this plan:<\/span><\/p>\n<h4><b>1) Everything covered by the Gold Plan<\/b><\/h4>\n<h4><b><\/b><strong>2) Fuel System<\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fuel pump<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Injection pump<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Injection nozzles, etc.<\/span><\/li>\n<\/ul>\n<h4><b>3) Steering<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mechanical or hydraulic steering gear with all inner parts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Electrical power steering system<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hydraulic pump with all inner parts and electronics steering components<\/span><\/li>\n<\/ul>\n<h4><b>4) Cooling system<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Water pump<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Water cooler<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Heat exchanger<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Thermostat<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fan (electric and mechanic, including viscous clutch, without fan wheel)<\/span><\/li>\n<\/ul>\n<h4><b>5) Roadside assistance<\/b><\/h4>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">24\/7 call center (1800-22-5542)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">100km one-way per tow, unlimited claims<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Breakdown and accident towing, including night towing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On-the-spot roadside assistance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assistance nationwide, including Sabah and Sarawak<\/span><\/li>\n<\/ul>\n<h3><b>Claim Your CARSOME Warranty Easily<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Encountered an issue with your CARSOME Certified car during the warranty period? No problem! You can rest assured that our partner, Allianz, will provide you with professional, round-the-clock support when claiming your warranty.<\/span><\/p>\n<h4><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-28367\" style=\"font-size: 16px; font-weight: inherit;\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2022\/09\/GettyImages-1128677238-1.jpg\" alt=\"man worried holding car hood\" width=\"1024\" height=\"682\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/GettyImages-1128677238-1.jpg 1061w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/GettyImages-1128677238-1-300x200.jpg 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/GettyImages-1128677238-1-1024x682.jpg 1024w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/GettyImages-1128677238-1-768x512.jpg 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/GettyImages-1128677238-1-150x100.jpg 150w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/GettyImages-1128677238-1-696x464.jpg 696w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/h4>\n<p><span style=\"font-weight: 400;\">Here are two convenient ways you can claim your CARSOME warranty:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contact Allianz Roadside Assistance (RSA) \u2013<\/b><span style=\"font-weight: 400;\"> You can call the Allianz Road Rangers on their toll-free hotline number at 1800-22-5542.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bring Your Car to a Panel Workshop \u2013<\/b><span style=\"font-weight: 400;\"> At the Allianz panel workshop, mention to the consultant that you\u2019re doing a \u201cCARSOME Warranty\u201d claim and they will guide you through what\u2019s involved in your car\u2019s repair process.\u00a0<\/span><\/li>\n<\/ul>\n<p><b>Read More:<\/b> <span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/carsome-warranty-claim\"><span style=\"font-weight: 400;\">How to Claim Your 1-Year CARSOME Extended Warranty<\/span><\/a><\/span><\/p>\n<h2><b>Fixed Price, No Hidden Fees &amp; No Unwanted Surprises<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At CARSOME, the price you see is the exact price you will pay for the car of your choice. The all-inclusive price includes road tax, Puspakom fees, loan processing fees, and ownership transfer fees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You also don\u2019t have to worry about going through mountains of paperwork during the car buying process as we take away the hassle of dealing with different entities and traveling to multiple locations for your convenience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how we will handle the paperwork for you during your car buying journey with us:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pre-purchase: <\/b><span style=\"font-weight: 400;\">We will arrange to collect the following documents from you to prepare for the car buying process as well as for the loan application process:<\/span>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identity Card (for Malaysians) or Passport (for non-Malaysians)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valid Driving License<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payslip for the recent three months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bank statement for the recent three months<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">EPF statement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any other income supporting documents<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Loan Approval: <\/b><span style=\"font-weight: 400;\">After your loan application is approved, we will collect the Letter of Undertaking (LOU) on your behalf.<\/span><\/li>\n<li aria-level=\"1\"><b>After Purchase: <\/b><span style=\"font-weight: 400;\">Once the car purchase process is completed, our CARSOME Consultant will help arrange and collect the following documents for you:<\/span>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-level=\"1\">Transfer of car ownership<\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Road tax<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Vehicle Ownership Certificate (VOC)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">CARSOME does not compromise when it comes to transparency. A full 175-point car inspection report is made available on our website for every CARSOME Certified car. Selected CARSOME Certified cars also come with an unedited 360 degree view that allows you to view the car inside and out from anywhere you want before booking a test drive.<\/span><\/p>\n<h2><b>Five-Day Money-Back Guarantee if You Change Your Mind<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Every CARSOME Certified car is eligible for the five-day money-back guarantee, which means if you change your mind about your car purchase, you can return the car to us for a refund, with no questions asked!<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-24000\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2021\/08\/promosi-kereta-carsome.jpg\" alt=\"promosi kereta carsome\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2021\/08\/promosi-kereta-carsome.jpg 2508w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2021\/08\/promosi-kereta-carsome-300x200.jpg 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2021\/08\/promosi-kereta-carsome-768x512.jpg 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2021\/08\/promosi-kereta-carsome-1024x683.jpg 1024w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Our five-day money-back guarantee only applies if the car:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Has not been modified or altered: <\/b><span style=\"font-weight: 400;\">There should be no modifications made to the car&#8217;s interior and exterior, everything should be in the same condition as when you received it. All the relevant original documents should be returned as well.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Has traveled no more than 300km: <\/b><span style=\"font-weight: 400;\">The travel distance of the car must be less than 300km.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Is free from fines and summons: <\/b><span style=\"font-weight: 400;\">Any parking fees, traffic fines, or summonses that have been imposed to the customer within their five days of ownership must be paid by the customer before the car is returned.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Has not been resold or transferred to someone else: <\/b><span style=\"font-weight: 400;\">The owner of the car must be the same person who bought the car from CARSOME.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Is returned within five days from the delivery date: <\/b><span style=\"font-weight: 400;\">If you change your mind about your purchase, you have five days to return the car in order to get a refund.<\/span><\/li>\n<\/ol>\n<h3><b>Getting Your Refund<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Here\u2019s how you can get your refund if you change your mind about your car purchase:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Step 1: <\/b><span style=\"font-weight: 400;\">Visit the nearest CARSOME Experience Center and fill in the vehicle return form.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Step 2:<\/b><span style=\"font-weight: 400;\"> Return the vehicle to our Experience Center.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Step 3:<\/b><span style=\"font-weight: 400;\"> You will receive your refund in 14 working days*.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">On another note, if the customer previously traded in a vehicle during the vehicle purchase process, the vehicle would not be returned to them. Instead, the applied trade-in value will be refunded to the customer.<\/span><\/p>\n<h2><b>Choose CARSOME Certified for Your Peace of Mind<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Our wide selection of CARSOME Certified cars consists of up to 30 car brands &#8211; enough to satisfy your every need. As the new standard for buying pre-owned cars, CARSOME Certified promises you will get only quality pre-owned cars that have passed a stringent 175-point inspection, that come with an all-inclusive price, as well as a five-day money-back guarantee and a one-year warranty.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-large wp-image-28368\" src=\"https:\/\/carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1.jpg\" alt=\"carsome red car\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1.jpg 2064w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-300x200.jpg 300w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-1024x683.jpg 1024w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-768x512.jpg 768w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-1536x1024.jpg 1536w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-2048x1365.jpg 2048w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-150x100.jpg 150w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-696x464.jpg 696w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-1068x712.jpg 1068w, https:\/\/www.carsome.my\/news\/wp-content\/uploads\/2022\/09\/Kenny-Carsome_2420_RGB-1-1920x1280.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">All CARSOME Certified cars are also refurbished beyond global standards with our <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/carsome-certified-lab\"><span style=\"font-weight: 400;\">CARSOME Certified Refurbishment Process<\/span><\/a><\/span><span style=\"font-weight: 400;\"> to ensure safety, complete comfort, and a refurbished aesthetic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re ready to experience CARSOME Certified cars, we are always ready to assist you. Book your dream car at <\/span><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/buy-car\"><span style=\"font-weight: 400;\">carsome.my<\/span><\/a><\/span><span style=\"font-weight: 400;\"> or download our mobile app from the App Store or Play Store today.<\/span><\/p>\n<p><b>Read More: <\/b><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.carsome.my\/news\/item\/carsome-certified-standard\"><span style=\"font-weight: 400;\">CARSOME Certified: The New Standard of Buying Pre-owned Car<\/span><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Find out more about the perks of choosing a CARSOME Certified car here.<\/p>\n","protected":false},"author":27,"featured_media":28365,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[117],"tags":[162],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CARSOME Certified 101: Everything You Need to Know<\/title>\n<meta name=\"description\" content=\"CARSOME Certified is more than just a seal of quality, it defines the new standard of buying quality pre-owned cars. 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