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We've recently received a statement from UMW Toyota Malaysia which we thought needed immediate attention by our readers. We've shortened and simplified the facts and here are 8 Things You Need To Know about the latest Special Service Campaign.


What’s up?

UMW Toyota Motor Sdn Bhd has brought to attention a Special Service Campaign (SSC) following the announcement by Toyota Motor Corporation that an additional number of vehicles are affected by the SRS airbag system's inflator module.

The SSC is an expansion of earlier campaigns relating to certain vehicles equipped with SRS airbag inflator modules.


What For?

For the replacement of the inflator module in the SRS airbag system on the front passenger side of a certain number of vehicles.


How come?

The defect is caused by propellant degradation because of prolonged exposure to high humidity, high temperatures and high temperature cycling. The inflator modules which contain a “non-desiccated, phase stabilised ammonium nitrate propellant” may cause the rupture of the module.

Should the airbags inflate, metal fragments will pass through the airbag and into the vehicle’s interior at high speeds – possibly causing serious injury or worse, death.


Which models?

The Toyota Vios, Corolla Altis, Alphard and Yaris models which are manufactured between October 2007 and December 2011, distributed by UMWT are models which have been said to be affected.


How many?

The estimated figure of vehicles affected is around the 80,000 mark. Do take note that units imported by other parties (grey imports) but sold in Malaysia which may be affected are not included within that number.


So how?

Toyota Motor Corporation is in the process of obtaining the necessary parts for the SSC campaign. Once they are available, UMWT will notify owners to request them to bring their cars to an authorised service centre to make the necessary replacements.


How long and how much?

The process is estimated to take about 1 to 3 hours where all cost involved would be borne by UMWT.


What about the “Other Toyota vehicles” not distributed by UMWT?

UMWT is aware that some customers who aren’t first owners of the affected vehicles may not be contactable. As such, to ensure the safety of these owners, they’re advised to contact any authorised Toyota service centre or call the Toyota Freephone at 1800-8-TOYOTA (869682) as soon as possible.

UMWT is also currently updating the VIN database and Toyota owners in Malaysia can visit the VIN Checker webpage here.  


Check out the refreshed Isuzu D-Max and the MU-X Type S that was recently launched here!

Or you can read about our recent review of the Hyundai Tuscon that has been rather impressive over a weekend of driving in and around Kuala Lumpur.

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